Prestige recently sold my house. The whole thing completed within a couple of months of being on the market. They were really helpful including doing a final house clearance & following up with the solicitors when they got their wires crossed. Adam is a “man who can” & he does! I was really happy with their service.
I had a contract with them for 6 months when I moved in with a friend in Cathays. They were brilliant, always went above and beyond to help me! any slight issues that I raised in regards to the flat they were very quick to react providing professional support! At the end of my tenancy I received a full refund of my bond. I would especially like to thank Melissa as she always portrayed a very professional manner; dealing quickly and efficiently with any queries raised. I would definitely let with them again in the future!
Prestige is the best agency I have ever dealt with in Cardiff. After having horrible experiences with other lettings agencies in Cathays, Prestige was an absolute eye opener.
Any issue with the property would be dealt with promptly and sufficiently by their own dedicated maintenance team, who were polite, highly competent, professional and discreet. The appointments with the maintenance team were always prearranged to a suitable time round our schedules and there was always a reminder on the day too.
The team in the office is superb, friendly, knowledgeable and easily approachable. Always there to help, chat about any concerns and offer advice. Responds to all email promptly.
They go above and beyond expectations and always deliver excellent service. I was always apprehensive recommending a letting agency, but Prestige without a doubt is the best letting agency in Cathays and I would recommend them to anyone.
We were approached through an advertisement that I posted and had not heard of Prestige prior to this. They promptly found us a property and we lived there happily for two years, we were only bothered when necessary and if there were any faults they were organised and sorted immediately around my schedule. Having now left Cardiff we were swiftly checked out and are awaiting our full bond both leaving the transaction very happy. Great contact when we needed it, no constant pestering, inspections or unnecessary calls. They have been a pleasure to deal with and are a serious contender in Cardiff which is now saturated with below par, Money driven companies looking to take all your deposit for no reason. Having been ripped off twice by other letting agencies Prestige were a breath of fresh air. Highly recommended ! Ignore the rest and stick with these guys for a more personal respected relationship and great service.
What can I say if not to praise every single person in that company. Since the moment I’ve rented with them, over 3 years ago, there was not a moment I felt I wasn’t been looked after.
In any visit or phone call I was always dealt with professionalism and sympathy. If I had a problem/concern about the property they would sort it out asap and was never kept in the dark about the issues. They were upfront and available to all my queries and called/visit/email me every time they said they would. Every single time!
They maintain the property to a high level and the team that deals with the maintenance comes second to none. We had a baby 2 years ago and at the time we wonder if we could change some things in the property (replace all carpets to a laminated floor as its easier to keep) to my happiness they immediately said yes and within a week the job was all done! Just amazing!
I would recommend Prestige Lettings to everyone. They are the most genuine, friendly, helpful and honest company without a doubt. I’ve dealt with others and they don’t even come close to this lovely guys.